Original Mattress Factory mattresses are sold primarily through the Original Mattress Factory stores located in the South and Midwest. he was very polite, knowledgeable, and most important not pushy at all. store and were greeeted by Lawrence. Paul, the salesman answered all my questions. When they delivered my set, the box springs were actually 7.25". I came in with a battery of questions for the salesperson, and he was very thorough with all his answers. from online retailers. They didn't bring it back until a day after, however, which meant that the store considers it "used" and not returnable. I do recall hearing it "should" be flipped once a year. I would recommend that anyone reading this steer clear. After just a few nights on this TOMF mattress we no longer have aches and pains and we are waking up before our alarms because we are so well rested. available mattresses, each of Original Mattress Factory Orthopedic's Our Orthopedic EuroTop model features superior support and durability. After a difficult, mostly unsuccessful effort to contact Leggette & Platt, the manufacturer of the lift mechanism, I contacted Mr Thomas McDaniels at the Original Mattress Factory Store where we made the purchase. Frequent back pain in the morning is often a sign of improper back support from your mattress. I decided that we have to go with one we can actually feel first this time. It is what they DO NOT tell you that is what is most upsetting. The Original Mattress Factory manufactures all of their mattresses in their US factories. I've purchases for OMF before, and knew what high quality products they sold. The cons: The traditional feel isn't for everyone as the coils will still have plenty of motion transfer and some had durability complaints. OMF's inspector came out and said it was "Normal Wear" and eventually it would even out. Family that visits frequently said that the guest bed mattress was too firm so we went shopping for a very soft one. When I reported this to the store attendant, the reply was that I am out of warranty.come and but a new one! We were quotes over $1200 to exchange it. Serta SleepTrue Meadow Brooke Plush Pillow Top Mattress. stitched cotton padding and handles for ease of turning. We just bought our first mattress in 20 years at the OMF Pleasant Hills store, I am totally disappointed with the customer service, I have been a fan of their mattresses for many years, Soooo NOT going back to the Original Mattress Factory. Pros:* They make their own mattresses, and they are reasonably clear about the different grades of their products. While service seemed fine and I got a 12 warranty on my Serenity mattress, the warranty is useless to me. $499.95. Definitely get a better nights sleep now.". Get the biggest discounts from the best online brands. We are taking preventative measures and being extra diligent to keep our stores and factories clean. With global attention on the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and communities. The cons: There may be cheaper options for similar quality. Today is 1/27/2021. your criteria. We would still be tired. Most customers have good things to say about their selection, but there are some complaints about durability in some cases. The beds are adjustable to fit a variety of body sizes and come in twin, full, queen, and king sizes. I weigh 100 pounds so it it really unexpected to be able to make an indentation so quickly. Frames? I did call the store about it a day or two after the trial period, so I was basically out of luck. I was happy and I bought the bed. Before shopping at Original Mattress Factory Orthopedic, take a short quiz to find which of their mattresses best matches your The very first night I noticed a large hump next to me that was large enough to keep me from rolling over. We bought a foam $2000 plus mattress and it has no support after just two years. Their mission to customers is simple: building real quality mattresses and selling them directly to customers in their own stores. Slumber Search is supported by readers. personal match score for each of Original Mattress Factory Regency's I am extremely pleased with my purchase. DO NOT BUY THIS MATTRESS. We purchased our first mattress from the Original Mattress Factory 12 years ago and it lasted for 12 years with no issues. Most manufacturers have no dip qualifications or under and inch for their warranty. Sink in, sit up to tur, Worst experience ever buying bedding. Sales man said to lay in the middle to help that even out the higher area between us- WOW. As this is a rapidly changing situation, The Original Mattress Factory is monitoring it daily and will continue to assess and follow the guidance from leading government and health authorities. After having the mattress for a while it became clear that it is nowhere near as supportive as they claim. She now does not have the back pains anymore. We were trying to flip today because the mattress is causing side pain from hips to ankles so we tried to flip end to end. unique needs and preferences. 15 minutes in the store model that never had anyone actually sleep on it does not give you the true feeling of the bed. Learn more, Disclosures | Terms of Service | Privacy Policy | Content Guidelines | Sitemap. ", "So far after 2 months it's been wonderful sleeping on the new mattress. Have had it for about 3 months. Regardless of the fairness of the store policy, it seems to me like it's not a good idea to subject your other customers to this somewhat unpleasant and lengthy scene. The way a mattress is constructed can affect how warm or cool you feel when you sleep. Great staff and service. They focus on selling traditional innerspring and pocketed coil mattresses that combine the comfort elements from memory foam and coil support systems. Customers often ask us for our recommendations for the best mattresses for back pain. Paid $1800 for this mattress. Perfect delivery people and a great mattress. GoodBed collects and aggregates data from people who are replacing a mattress that is "old or worn out" in order to produce these lifespan estimates. Powered by GoodBeds intelligent matching technology, you can even get your DO NOT BUY these mattresses!!!!! I don't know how that is possible but it is living up to its hybrid name. recommended by It actually wakes me up. The quality of the product is EXCELLENT and delivery was fast with no hassles. * no negotiation; they are unyielding to the point of bad business practices. She said she would never be able to sleep on it. The Original Mattress Factory is celebrating 30 years of business this year. I made my bed and now I have to lie on it. Cons: Delivery Service. It is too hard and we wake up with sore shoulders and back pain. We made our purchase and was shipped on time as promised. we went to Mentor, Oh. I will recommend Original Mattress Factory to all my friends and family." We just bought our first mattress in 20 years at the OMF Pleasant Hills store. Companies in the GoodBed community believe in providing consumers with straightforward information, quality products, and good service. They offer a service to rotate and flip my mattress. I wished i never bought a mattress from Original Mattress Factory, it was a waste of money, $1300.00, now i am stuck with this crappy mattress supported with a sheet of plywood and pilloe stuffing to keep from sinking. location said "It's not there problem!" It feels so good, it is easy to relax and fall off to sleep without any of the tossing and turning we did with other mattresses. ", "The firmness of this mattress is great for my bad back. Not sure which type of bed to buy? Turns out this large mattress needs rotated every 90 days and flipped every 6 months to hold it's form. Please make sure you measure AT THE STORE then when it arrives to your home to insure you get what was ordered! Employees: 34. I don't think it's the same when delivered. Takes about 10 minutes. I will never recommend anyone to purchase from you. Our top-of-the-line innerspring models featuring two-sided mattresses with superior support and durability. We would recommend that the factory not only put handles on the sides of the mattress but also put handles on the head and foot of the mattress. Sign in with your email address to access or create your account. Their pricing makes it feel like they are nickle-and-diming you. Squeaks, bounces, sags, and have horrible back pain. "To strive for excellence in all we do," said Reed Murphy, Vice President, "is very important and serves as the . Contact Us: (866) 841-1421. ", "It is very well made, comfortable beyond expectations. You have lost a customer for life. Both my wife and I sleep like babies on this mattress. It was their next to lowest priced mattress, but still, it was just a few weeks old. From Vic in the showroom to Jay & Herb at delivery. It's $69 a visit. NAICS Code: 33791, Mattress and Box Springs Manufacturing and Retailer. Summer 2022 Updates: Original Mattress Factory continues to offer in-store experiences and delivery in about 2-4 weeks. Your screen name will look like: In an age where internet direct companies offer similar prices and full satisfaction guarantees for up to a year, OMF is not worth it. This mattress is best for those who yearn for the old days where a mattress was simple. I love it. I'm really sad about this. If you are late with those tasks the mattress will develop a high spot in the middle and trenches between the hump and edge where you sleep. I've just bought my 3rd mattress from The Original Mattress Co. here in Hickory and I'm very pleased with all the mattresses they have made for me. Back has never felt better for this side-sleeper. Can't return it and I am not going back to the store to get a different mattress. The manager offered us the foam mattress for $900 more. In talking with the store their response from the start has been to blame us. How am I supposed to know if something is worth $1000+ and many years of my life, in just the hour I spend at the store. A few months ago my husband and I decided that the key to not waking up with a sore lower back might be to purchase a good mattress. The information on this website is designed for educational purposes only and is not intended to constitute medical advice or counseling. The salespeople leave you alone to lie on the beds for as much time as you want (I observed this in multiple visits). When it comes to your own comfort, your own body is the only North Star. Sign up to receive OMF updates, sleep and mattress care tips, and more. Avoid this place at all costs. I'm seeing an orthopedist next week to see if he can help me get my back feeling better. So your delivery window is pretty much 8 a.m. until 4 p.m. Answer a few questions to see good matches for you with Original Mattress Factory is a mattress manufacturer founded in 1990 that is based in Cleveland, OH in the United States. Please DO NOT buy from them. This is reasonable if we were exchanging based on some change in our preferences or because we simply decided it wasn't as comfortable as we first thought it was. Purchased an Orthopedic Euro Top 12/4/2019. The couple felt the store played "gotcha" on them. Worst experience ever with a mattress. AAA+++! See 3 photos from 54 visitors to IBMP - Instituto De Biologia Molecular Do Paran. Don't make the mistake of buying from THE OMF. They are super nice, professional, and will take away your old bed, too, along with all the plastic and packaging from the new set. Excellent customer service from Mark and Teresa. We feel our quality at every price level is second to none! No big deal. But I'm also a stickler for flipping and rotating the mattress. I bought my last mattress there. The Serenity Line is the all-foam line from the Original Mattress Factory. Their customer service was fantastic. We had bought a memory foam mattress for our spare room that my wife now sleeps on, to small for the both of us. After just three years of use, I have slumps in the bed. (472 User reviews) The Original Mattress Factory was founded in the 1980s. Getting in and out of bed is noisy. So I paid another $244.10 to downgrade to a plain orthopedic plush with no pillow top. The salesman did not try to trap me or waste my time with promotions. available mattresses, in addition to other online options that match I am into day 6 of sleeping on the mattress and my lower back pain and neck pain have returned with a vengeance. Baited at the storeswitched at delivery from factory. We purchased a California King a few years ago. You have to be absolutely sure you are going to like the mattress when you get it. They wont replace my mattress until its sagged in 2 inches and believe me it feels like its way more that that when I lay down I cant get out, my back and hips are killing me, Im 65 years old and have arthritis everywhere and if I want to sleep in my bed I cant. We chose based on the information they gave us and the result was a product that neither lives up to their description nor fits our needs. I would highly recommend the Original Mattress Factory to friends and family. The delivery men were very friendly and efficient. We ended up getting the most basic of the basic stuff and I thought the price was good and the quality was fantastic. In addition to my own adoration of it's combination of firmness and comfort, my husband is in love with it and I nearly had to drag my friend from my home after she stayed over while cat-sitting for us. I was not told that when I purchased the set. And the products are NOT worth the cost. Lovely mattress, no regrets four years later. Our stores are cleaned daily and we have increased our associates focus on cleaning and disinfecting any commonly used surfaces to ensure that they are wiped down several times a day. No interest on their part to make this problem right, like a pro-rated refund, another mattress or anything. The Original Mattress Factory in Raleigh, North Carolina, manufactures and distributes box springs and mattresses, and they sell directly to the public. available mattresses, in addition to other online options that match "IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. Scott then became very kert, defensive, and dismissive of any concerns I had and was truly unwilling to support or provide any additional help in the matter. Don't obsess. It's a bit firmer than I prefer, but that has nothing to do with the quality or satisfaction on your end. I also thought that we would be sleeping on the floor because we dismantled our old platform bed. Will definitely buy again if I need another! We can exchange it for an additional fee. I purchased an ultra orthopedic plush mattress from the original mattress factory 7-10 years ago. The Original Mattress company was started by experienced professionals who worked at Sealy and Stearns & Foster companies before. - Purchased an Orthopedic Luxury Firm Set plus a zippered mattress encasement. Promo Codes are a way for GoodBed users to save extra money when buying a mattress online. I understand they can't indiscriminately accept returns, but they gave us a lot of bad information during the buying process that factored into us choosing the wrong mattress. OH and the other excuse is "while we recommend turning and flipping every 90 days, it is not necessary"! What an expensive mistake. All rights reserved. The Original Mattress Factory is one of the most accessible brick-and-mortar mattress stores today, with upwards of 100 locations in nine states across the nation. ", "Awesome product!! The foam layers of the 12" Serta SleepTrue Meadow Brooke Plush Pillow Top mattress are topped off by a layer of Serta PillowSoft HD Foam to provide a plush feel. We are both very happy with our purchase. When the mattress was sold to us they had a big show about how their more dense foam won't break down and is better than competitors. I do not think we were lied to or mislead, (the owner got defensive and seemed to think this is what I was suggesting). Original mattress factory mattresses have no support near the edges of the mattress. When I made my first call to the company, they promised to send out a company representative to investigate the status of the mattress, but when I called back to confirm, more questions were asked and no representative was offered to come out. Greg spent as much time as we needed to design the exact mattress we wanted. I have never purchased an Original Mattress Factory mattress that I didnt like. Before heading to the stores, search across all the mattress retailers in your area to find We wanted to exchange this new mattress from a queen to a king and we were told that we could not do it as it was a 30 day return policy. Think twice before you purchase this brand. When the company that owned Sealy and Stearns & Foster in the 1980s was to be bought, some of the core team members left the company and started the Original Mattress Factory with their industry knowledge. With other stores, I felt like I was walking onto a used car lot. This classic from T O M F is at least an inch thinner and slides under the headboard. I doubt this one will make it to next year and out it goes. I would never purchase an Original Mattress Factory Mattress again and I would not recommend them to anyone. You can trust them. The store mattresses do not match with what is delivered. My father purchased an orthopedic ultra plush mattress & box spring from the original mattress factory on may 23, 2017. STAY AWAY. We bought a queen and twin mattress in the Orthopedic line, and these are the most uncomfortable mattresses we have ever had. I had no idea how badly I was sleeping before. The Original Mattress Factory has a strong mattress craftsmanship legacy. It served us well for 8 years of our relationship. Don't recall hearing that when we bought this thing. When I got the mattress at my house, it was very uncomfortable. Before shopping at Original Mattress Factory Serenity, take a short quiz to find which of their mattresses best matches your I even bought a mattress topper to see if it helps and the mattress is so sagged even the topper is, I would never recommend that anyone ever buy from there, the worst mattress ever! Poor support has created back and hip problems. We bought this mattress 17 years ago and it's STILL the most comfortable mattress I've slept on. The Year End Sale!!! your criteria. We were told to flip end to end and then over and then end to end because the mattress is a double pillow top every 90 days for the first year. Yes, it's a pain to do, but really prolongs the life of the mattress.One small negative is with their delivery window. It has a 12 year warranty, but the company representative did not honor it as promised. It is a sales pitch, nothing more. The mattress is firm but soft at the same time and I'm sleeping like a teddy bear. The only good thing I can say about this mattress is that delivery was fast and polite. It is forgiving, soft and feels like you melt into it but it is also somehow a little firm. I feel refreshed and relaxed every day. Her response was "Mom, this isn't the same bed we laid on in the store!" I am sleeping well with no back problems!!! Sales people we met seemed like fishy used car sales people here in MN. The pros: Many more options for sleepers. Which after spending a good bit of money on the mattress that was supposed to be soft enough on its own, is disappointing. I can feel the springs when I lay down. +/- lasting support +/- pain relief +/- firmness. Most uncomfortable mattress that I have had in my years on earth. This thing isn't light and the size sure does not lend itself to easily doing either task. When its time to replace this mattress, and I hope to get at least 5 more years out of it, Im going back to the Original Mattress Factory. ", "Our experience was great from purchasing to delivery. We will continue to monitor what is happening in our local markets and plan to adjust business operations and policies as needed. If this is your business, claim your profile to update this information directly. The delivery men were amazing. Go to the best. Many places now dont offer dbl sided mattresses. Do NOT shop at this company for any product. We would have aches and pains when getting out of bed. It was awesome, and it feels like the issue is fixed. Unfortunately with my most recent purchase I did have issues and their response was one of the worst I have ever gotten from any business. The sales person I spoke to was rude and constantly interupted when I was speaking. The company has been known since the 20th century as the market giants. I trust the OMFs craftsmanship. They obviously just hire a truck to pick it up and drive it around, and claim they "fixed it" or checked for "defects" only to say there are not any.I have never never never had such bad customer serviceplease tell everyone you know! And be especially careful with the adjustable bed base. If you wake up during the night, avoid looking at the clock as it can cause anxiety and prevent you from sleeping well. They are NOT what you feel them to be when you go and lay on them in the store. Its so comfortable and still feels brand new. I couldn't find a flip mattress anywhere. No Pressure. The standard length for bed frames is 80 inches (look it up). May 10, 2021 8:00:00 AM. Our score: 6.0. We have slept on it for 4 months - no change. The Classic Line is the Original Mattress Factory's budget mattress choice with many options that are price competitive. He inspected everything from the box springs to the mattress. I would definitely recommend, and would purchase from them again if necessary. I'm not big on returns and I did some research on mattresses before my purchase. I had a relatively new mattress with a memory foam top. I dread going to bed and trying to get comfortable and I get so mad at my self every day for buying a bed with no returns. What's GoodBed? I wish we would have kept the old one. We are taking the following steps to provide a safe mattress buying experience for our customers and a healthy working environment for our employees: Greg Trzcinski, President, The Original Mattress Factory. The average length of time that a mattress lasts before needing to be replaced. They do not offer a 100 day sleep guarantee or anything besides you keep it or you pay more. Ridiculous! Original Mattress Factory has When I lay on it you can visibly see my body is crooked.They will not refund our money, they will NOT exchange the mattress. Highly recommend Original Mattress Factory.It was recommended to me by Consumer Reports. I can't begin to tell you how wonderful this company is. Original Mattress Factory is Australia's top choice for affordable, quality mattresses of all sizes & materials. I thought that their mattress would be extremely expensive. My parents' old mattress was due to be changed, and my father liked my mattress. They don't stand behind the comfort either. personal match score for each of Original Mattress Factory Serenity's The salesman said he could feel the hump but would not stand behind the product which was only two months old. At The Original Mattress Factory, we manufacture our own brand of mattresses and box springs to provide you with the best comfort, support and durability. How well this mattress holds your spine in a proper "neutral" position (roughly the same shape it has when you are standing) while you are sleeping. Awesome demonstration at the store. The salesman wasn't incentivized so he was very honest and straightforward, his manager was just as nice, the price was gret and best of all, the mattress is like resting in the hands of God. This is the easiest decision you will have to make when it comes to buying your next mattress. Tested at the store nice and soft and "plush". My husband and I felt old before our time every morning. DO NOT buy a mattress from The Original Mattress Factory! The delivery people were careful and assembled the mattress and headboard in no time. These mattresses use mid to high-grade foams so come at a higher pricepoint than the innerspring option above. Terrible quality. He slept on it one night and wanted the same one. I have now, later read other reviews that people had the same experience. Powered by He explaned to us all about the mattress and their inner makings of them. It took us 18 years to buy a new mattress. We will never buy a mattress elsewhere. We'll go through each of their mattress lines in depth below. The delivery guys were in a rush, dropped the expensive frame. Oddly I don't recall that being discussed either. I own 3 mattress sets from this company, and was having trouble with my queen size mattress set. How Original Mattress Factory Adjustable Beds Work? I have since purchased another mattress which is without problems for less money. I don't care what your political affiliation is, but I do care about nobody rich people preaching their nonsensical opinions to me. Contrary to what the salespeople tell you, it will NOT fit your bed frame unless your bed frame is over 83 inches long. Would happily shop again! Although the innerspring matrix is interconnected like the Classic and the Regency lines, the Orthopedic line comes with many more comfort layers above. If you don't like it you can bring it back. He called a few hours later and was told he couldn't return it. There was an issue there which he helped me fix too. I bought an orthopedict firm mattress from them. They argued back and forth for at least an hour, dragging in personnel of increasing seniority. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. I bought the Classic Luxury Firm Set in queen size. I have been struggling with back pains since I got it delivered on May 18. Get started on GoodBed by claiming your business profile. * They have a fixed pricing; there's no special sales, no haggling.Cons:* To my untrained eyes, the pricing still seems arbitrary. discounts, consumer ratings and reviews, The pros: Price competitive mattress options that sleep cool and come in a variety of firmness options. Learn more about the GoodBed Quiz. The Original Mattress Factory has a legacy among 20th century mattress titans. Great prices. That said, there are some reports about folks having durability problems after a short period of time. a rating of 1 star is too high. Original Mattress Company has the best mattresses. We recently bought a Split King (2 Twin XL mattresses) with the Elite adjustable frame. If so, please take a moment to Almost like they didn't put enough padding in the top part of the mattress. The mattress wasnt flat and very uncomfortable to sleep on due to the large hump. You can ask for your preference for a morning or afternoon delivery but they cannot guarantee it. But buyer beware when you buy a mattress - it CANNOT be returned and you will be stuck with what you have. The delivery was on time and the staff was very courteous and neat with the removal and clean up. your criteria. The store in Fayetteville is wonderful. I asked if I did not sleep on the bed could they exchange the unused bed for another and the manager Scott from the Freeport Rd. It's one sided with 7" of connected innerspring coils that deliver bounce and support. If we would have purchased this mattress at Macy's or a different supplier, we would not have had this issue. Cold not be more pleased. I am so grateful to Chris and his staff for their patience and calmness. There was a slight chemical smell but it dissipated within hours.I can't say enough good things about OMF! 365 Day comfort Policy Did Not cover our issues! The safety of its employees serves as the company's top priority. The salesperson in the Fayetteville, NC store was so knowledgeable and helpful in explaining the difference between all of the choices and what might work best for us. He set it up for folks to come pick up my mattress set on Friday morning, fix the mattress, and replace the box spring (small issue with the box springs too), and had it all back to me and assembled Friday afternoon! I am beside myself. Your personalized Match Score shows how good this mattress will be for YOU weighing your unique requirements against its Fit, Feel, and Features. This is not always the case for older people when they go shopping.I will definitely be referring my friends. My wife made it a goal for us to get our own and we visited the store in Greenbrier. Before shopping at Original Mattress Factory Classic, take a short quiz to find which of their mattresses best matches your It's built with our best offset innerspring system and has a two-sided EuroTop design. We decided to look at Original Mattress Factory just as a comparison and that is where our search started. Best week of sleep I've had in a long time.Also it is made on the facility and I feel good contributing to the local economy. We didn't have a lot of money to spend and bought a double sized, supposed to be 10 inch deep mattress. Just remember to go to bed earlier because its tough to crawl out o something so comfortable. He even had a tape measure to see if there were any issues with my bed frame. The Original Mattress Factory believes in doing business the right way and we stand firmly behind our products and their quality. I purchased an orthopedic plush pillow top for $966.79 May 5, 2019. When I lie down on the bed, I feel like Im floating on air. These costs all add up pretty quickly. Like having an HOA for my mattress. GoodBed's unbiased, personalized results. I think about my bed and my bad decision daily. When I called & asked about that with Customer Service, they said that they measure from the middle of each item. Great customer service and very helpful. The Classic One is the Original Mattress Factory's least expensive mattress. They have gotten a box spring up a set of stairs that professional movers could not (they had to hoist it up to my roof deck using a rope), all without damaging anything. Feel different than when tried store. personal match score for each of Original Mattress Factory Orthopedic's Thank you Chris. out which nearby mattress options best match your unique needs and preferences. ( You can see a full list of our factories and stores here.) This mattress seemed to fit the bill laying on it in the store but when our ordered one arrived, it was quite firm. My niece lives in Maryland came to visit and wanted to take it home. See how it all works here. They are honest and make affordable - flippable (for a much longer life) and sell only reputable products. It is a good quality mattress, and over the last month of sleeping on it I have had a very comfortable sleep every night. Bought pillow top 'Orthopedic' mattress in 2011. It actually started to cause significant back pain to the point where I've been very stiff and sore in the morning. After already telling us that there is something wrong with it. The Original Mattress Factory in Raleigh, North Carolina, manufactures and distributes box springs and mattresses, and they sell directly to the public. Disappointed with it, its already feeling too used (even after being rotated). Great experience. It is so nice to be treated with kindness, a problem solving spirit, and just like a friend or neighbor. Our value is exceptional because we use only fine quality . And if you do, be prepared to pay more if you are unhappy. An independent mattress matching service that helps you find and buy the right mattress for you. They don't really give you one. The cons are that these mattresses tend to have more pressure points and will wear out faster than competitors. They said if the visible indentation isn't over 1.5" they won't warranty claim it. As this is a rapidly changing situation, The Original Mattress Factory is monitoring it daily and will continue to assess and follow the guidance from leading government and health authorities. How well this mattress keeps you cool and comfortable while sleeping. The mattress could not be returned unless it was defective.Ok, I could understand that, but three weeks later, even with careful turning/flipping, it began sinking in spots and felt lumpy, like there were walnuts sticking up in places. Hopefully this mattress will last at least, if not longer, than our old mattress. The kids still try to sneak into our room to sleep on it because it's so comfy. This is the worst mattress i have ever purchased, even with a so called correction, i felt the king mattress was returned worse. ", "Fantastic mattress that delivers exceptional comfort for a restful night sleep. If you share these beliefs, join us by claiming your free profile today. I most highly recommend Original Mattress Factory mattresses, boxes and frames to anyone and everyone. Sorry, we don't know of any stores in your area where you can try this product. Their solution? Brought it back within 2 hours. I knew about the no return policy and bought it anyway. And in just this short time period we already have big dents in our spots. The mattress I chose was a 9.5". My grown daughter went to check it out at the Apopka store where I purchased it, and she said, "Mom, this is way too squishy." I can't get comfortable on it and it feels like I am sinking right down into the hard springs. CAUTION: Other store sales personnel will try to convince you that the two-sided, "flipable" mattresses are no longer manufactured. WASTE OF MONEY AND TIME. The remodel took longer than we thought and the new mattress was delivered and was never opened. available mattresses, in addition to other online options that match In this day that all mattresses have a trial period I am so disappointing that I ended up buying the bed that does not. Avoid like a plague!! After less then a month the mattress was showing the shape of our bodys, they say to flip it very month but you need crank to do it ,it is so heavy at you need a less a couple of people to do it. I spent time stretching out on all 4 and made my decision. Being a six foot one and a half inch woman, accuracy and dimension is very important to me. Purchased at Original Mattress Factory ( Hickory, NC ) Helpfulness ( +1) by Robert L from Banner Elk, NC on Jun 24, 2010. We have had the bed for a month now. This could be due more to quality control issues, so you may or may not experience this yourself.The pros: Their mattresses are made with mid-grade materials in their US factories.The cons: Some have experienced durability issues over a shorter period of time than average so if you have a larger body type, make sure to do more research. I heard good things about OMF. Our mattress that was delivered was not even close to what is in the show room. Don't be fooled. Original Mattress Factory mattresses are your criteria. unique needs and preferences. Shed some discomfort and enhance the thought process For the complainers. First Time Mattress Buyer and Love My Hybrid, Never Buy from Original Mattress Factory again. Curitiba, Paran - Brazil comments sorted by Best Top New Controversial Q&A Add a Comment (I like a firmer surface myself and the next step up seemed too soft to me - you can always add padding but you can't take it away. I would leave negative * if I could! I purchased a 76x80 King size bed on 12/18/2016 and it was delivered on 12/21/2016. Night and day to the other mattress I had been using. Powered by GoodBeds intelligent matching technology, you can even get your We are very disappointed and pretty such stuck, since we have spent over $3,000 on the 2 products in less than 6 years. Original Mattress Factory is a mattress manufacturer founded in 1990 that is based in Cleveland, OH in the United States. That said, they are much slimmer than the average mattress and use less materials than average, which means that comfort may be lacking for sleepers that are used to larger mattresses. With the box spring my own bed is a platform bed which might be why my girls' beds feel so comfortable, it might be the box spring.My husband and I are getting a new bed soon and we will definitely use the mattress factory again. of owners on GoodBed (based on The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. The only problem with the mattress is that we don't want to get out of it! * Shopping there is a pretty relaxed, low pressure experience. Sorry, the email address or password you entered is incorrect. I would recommend the split boxspring if you get the queen, as the solid is even more challenging to move with than the mattress itself. Product sells itself. "See a doctor or a chiropractor if you are having pain!" Editor's Note(s): Original Mattress Factory mattresses are sold primarily through the Original Mattress Factory stores located in the South and Midwest. Dont fall for it! Click on these products to see more details about them including local and online purchasing options, I forgot what getting a good night sleep felt like.On a side note.. we were referred to this location by my parents. We purchased a new one in 2014 and four years later it is useless and not worth the money we paid for it four years ago. Worst purchase decision I've made in a long time! These mattresses come in medium, soft (plush), and firm (latex) options. She was blown away by all the information laid on her. I highly recommend the original mattress factory, oh and by the way, I also got 3 pillows from there, the best pillows ever!! A big draw for us was buying local. You bet! We will be back again!! But, with that said, their delivery guys are unbelievable. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. I thought it was just me, but the same daughter came by my house today and laid on the bed. I just got one a year ago.Nice place to by a bed.I bought a bed there a year ago. Very happy with our experience here. The store was super dismissive and rude. My wife in particular likes how she can't tell when I am shifting in the bed at night due to the memory foam absorbing most of the movement. The Original Mattress Factory's customer service is top notch! We are encouraging any employees who are not feeling well to stay home and have adjusted our attendance policies as to be fair to employees who need to take time away from work. It's your problem not ours. That was on a Monday, on Tuesday, Jeffrey came out to see my mattress (he wore the carpet booties - a huge plus for me), and he took apart my bed. When I lie down, I sink! Read review. ", "Good. Despite the showing of other mattresses in the store, Mattress factory is not good. Again these were the MOST basic ones they sell! It's firm, but with just the right amount of flexibility to accommodate any sleeping posture. The options are the Regency Sapphire and the Regency Sapphire EuroTop. 3. It's not a warranty level sag, but just enough to make the bed un-sleepable for me. The algorithm accounts for how many ratings there are and how the scores compare to other products. The company also offers a variety of bedding . Never again! Each person from this company that I interacted with through this experience was kind and patient with my questions. The pros: Mid-grade innerspring options with a good blend of comfort layers. A new venture for industry veterans. I called back to speak to both a service representative and manager and both totally dismiss me and told me that as long as it fits an undisclosed within an inch and a half of the standard size, there was nothing they would do about it. Write a Review! ", "Salesperson was not pushy, but offered a wealth of information to help us make our decision. Their error became our problem and no plan to remedy. Don't buy a mattress from this place. Maybe they do, maybe they don't, does not matter. I wrote a comment here on a Sunday, and the owner of the company called me on Monday to see what he could do to fix the problem. All we asked for was an exchange of the dropped frame. ", "The mattress is amazing! A few weeks ago, I perceived a sag in the mattress. Well, they're either ignorant, poorly trained or lying! The Regency series is similar to the Classic line, but with more comfort layers on top and a higher profile. We won't buy from them again though. I LOVE this mattress! Therapedic BackSense Bentley Medium Mattress. The up-charge didn't bug me but settling for a cheaper box spring did. We are focused on educating our employees on steps to prevent illness and spread disease. They told us that every orthopedic mattress they have is highly supportive (9/10) and we should choose between them based on comfort, so that's what we did. I am absolutely pleased with all aspects of my purchase. We were recently searching for a new bed to replace my 12 year old futon bed and our first stop was the OMF near the Waterfront. Everything was in stock and they threw it all in the van for me.It seems like the negative reviews are the fancier mattresses, maybe they don't do as well with those - but I prefer a less plush mattress and we're very happy with what we got.VERY low pressure sales, very happy with the mattresses. I have been a fan of their mattresses for many years. lines. BEWARE. Yerba mate factory and farm 'Manso das Rosas' when visited by Princess Isabel of Brazil in 1884 and nowadays. Never purchase a bed from this organization. Had an accident years ago and deal with a lot of pain, . Compare pay for popular roles and read about the team's work-life balance. Will never set foot in their stores again and will warn everyone of their tactics when the subjuest comes up. That said, some may have issues sleeping hot with some of these mattresses and may find the prices higher than competitors in the space with similar products. Original mattress factory offers traditional mattress designs featuring innersprings, pillow tops, and some pocketed coil varieties. Odd they even have a service to do this. The feel of the mattress was different than what I felt/tried at the store. I stay away from pillowtop mattresses, because you can't flip them. I absolutely love this 8-yr-old mattress. They, of course, will do nothing for me, so it's off to the Salvation Army, and I'm out over $1200.00 (AND I bought the box spring), and I have to go find a new mattress again. We declined that offer. Our salesman was great! With over 50 shops across the east coast & an online store. At The Original Mattress Factory, we don't make specific product recommendations because everyone's comfort and support needs are unique. Don't buy without a return guarantee. box springs without a mattress? I spoke with Greg Graves, the Manager, who was extremely professional on the phone. They also have a custom line for those that are looking for something that is more specific for them. Comfort Level. May all benefit! I bought a queen mattress set and I am extremely please. Premium-quality innerspring models with excellent support and durability. no problem, it'll just cost nearly as much as if you got both. This was particularly cruel, because the man knew I likely couldn't take on anything so involved as court. GREAT!!! This company won't even think about fixing a mistake. How are two 70 year olds supposed to turn a king sized mattress one time let alone every 3 months? I just firmly believe that their info is flawed and their sales pitch pointed us in the wrong direction. My wife and I just got to the Kissimmee Florida store at about closing time, Chris Antonopoulos welcome us, and stay opened for some time to help us with selecting our mattress. We were his first customers the next day, Wednesday, 27 November. Original Mattress Factory does not stand behind their crap product. The Original Mattress Factory celebrates 30 years. The companys no return policy coupled with the misleading statements of the salespeople resulted in us now owning two expensive adjustable bed bases that we cant use. They are elderly (85 and 90 yo) and their experience with their salesman, Conrad, was exceptional. Original Mattress Factory has mattress stores in Florida, Georgia, Kentucky, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina and Virginia serving a number of different metropolitan areas. Very unhappy with this company. Plus, the buying experience was very low pressure and informative. Once you've claimed your profile, you'll be able to start using GoodBed to attract more customers to your products and dealers. We bought two mattresses at the Mattress Factory here in Kissimmee, Fla. One for our bed- a CalKing and this Queen for our guest room. After all the confusion of online shopping and visiting too many retail stores, OMF was a breath of fresh air! "The buying process was great, no pressure and nice education provided on the products. It a great place to buy a bed. I don't recall that discussion in the store. What they DID NOT tell us is that the mattress is 200 pounds. The OMF refuses to issue returns - instead they allow you to keep the mattress or donate it and come back to the store and purchase a new mattress for 25% of the cost of the new mattress (they get you when you first buy, and then make you buy again!!) The warranty is a joke! The pros: Multiple firmness options for all-foam mattress varieties. I would seriously NOT recommend this company. Beginning to end, the experience was great and I'm so happy with the hybrid mattress! unique needs and preferences. Mattress Reviews. I also feel like I'm going to roll off the bed if I lay on one side (I sleep alone). Their options include the Classic One, Classic, Classic Luxury Firm, Classic EuroTop, and Classic Plush. available mattresses, each of Original Mattress Factory Serenity's That is not the case, it is terribly lacking in support. available mattresses, See all Original Mattress Factory reviews , See questions from other mattress shoppers, Since the Serenity Mattress is not 100% latex, but a synthetic blend, will dips develop in a few years?, What is cost of original mattress factory king latex supreme box & mattress set. *All metrics regarding customer sentiment are based on aggregated public review content, including reviews that have been submitted to this site and elsewhere that have been evaluated by our data science team. It is like sleeping on concrete. No return policy - and after paying for a 2nd mattress - the second is just as bad as the first. It was $1625 with tax and delivery for mattress only! I had no idea that I would receive this level of service from a little comment on this website, and am telling everyone my little story. The Orthopedic line comes with some exciting additions. He quickly addressed the problem and with the help of Mr Joseph Dallke and Mr Matt Breslin, the problem was resolved. We were astonished and also not home. Top quality. Everything with OMF from the shopping to the purchase right down to delivery was an extremely positive experience. Will never buy from OMF again. Horrible sales person, instructions on how to enable JavaScript in your web browser, each of Original Mattress Factory Classic's My husband and I purchased a mattress in September of last year- when we were not happy with the comfort we were told it was because we did not purchase the box spring- so not only did we purchase the box spring but we upgraded the mattress spending an additional $670- After a few months we are still unhappy not only can you feel every movement of your partner but it feels as if you are falling out of the bed- $1500 and we both cannot sleep through the night- , I was not happy with the surly attitude of the delivery people. Delivery was scheduled for 4 days later which worked best for my schedule. Original Mattress Factory is a mattress retailer based in Cleveland, OH featuring a specialized lineup of mattresses, including models from Original Mattress Factory. It was exactly the same.. We then called and they said that there is nothing wrong with it. They came and measured with a level, said "yes it is crooked" Took it back to their "warehouse" to fix it. Really over-priced product. $999.95. One $800 mistake is enough. The couple bought a set (mattress plus box spring); they wanted to exchange the box spring, which was still wrapped in plastics. It's a crock, you have no idea how a mattress will sleep until you get it home and sleep on it for a day to a few days. I purchased a P1 mattress and I am very disappointed. They will be the 1st place to go to now. We never considered another mattress. Hill store by Homestead and every part of the experience was excellent. Original Mattress Factory has mattress stores in Florida, Georgia, Kentucky, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina and Virginia serving a number of . It also incorporates factors such as the rating's age, helpfulness votes, verified ownership, and more. These mattresses, alike to the Classic line, are layers of foam and comfort material above innerspring lattices below. Thank you for continued loyalty, and be well. available mattresses, in addition to other online options that match I love the memory foam and I have had no back stiffness since we started using the Serenity. 3,663 ratings + 13 reviews). I've had them for about 3 years, and they're terribly uncomfortable. Copyright 2023 The Original Mattress Factory. We purchased our new king size memory foam mattress, I can't begin to tell you how wonderful this company is, This is the easiest decision you will have, I would seriously NOT recommend this company, Please don't waste your money. The Original Mattress Factory was founded by Greg Trzcinski's father, Ron Trzcinski, who had been president and chief operating officer of bedding brands Sealy and Stearns & Foster. After paying a sizeable amount of money for these two mattresses, we are going to take a loss and purchase new mattresses soon. So now I still wake up with a back pain every day and I now dont even get to sleep with my wife. I have so much regret. Owners Rating is a summary of what real owners of this product are saying about their experience. Editor's Note(s): Original Mattress Factory is a factory direct mattress retailer featuring the Original Mattress Factory line of mattresses. No pressure sales. Editor's Note(s): We make these products in our locally . Their sales pitch describes factory direct quality and prices. I purchased a higher tier king mattress at the Kennesaw, GA store. Totally recommend.As a bonus - whatever wood they use to make the box springs smells amazing so for the first week or two you will have a wonderful cedary smelling bedroom - if that is your thing. ", "My sleep quality has improved with my new mattress and box spring. Thank you OMF! Find local businesses, view maps and get driving directions in Google Maps. So I bought and assembled a center support system, put the foundation on it, put a strip of foam blocks (Mattress Helper) on the foundation, and put the mattress on the strip of foam blocks. Great product. Going back to a Serta. Almost 90 days in and we decided to turn the mattress end to end because of hip to ankle pain because we are side sleepers. This site's sole purpose is to help you make the decision faster and with more peace of mind. Yes there is a $38 delivery fee, but in comparison Sam's club has a $99 delivery fee.I've only had my mattress for a week and I have never felt better. I bought the Orthopedic Pillow Top Mattress Set about three weeks ago and this is the best mattress I have ever had in my life. After going to most of the "mattress stores" all over stocked with over priced name brand products and staffed by poorly trained order-takers, my wife and I called The Original Factory on Glenwood Ave. in Raleigh. The options are all there in the store so comparing the firmness of the mattresses was so easy. I weigh 150 pounds and sleep alone but the mattress is worn out. The The Original Mattress Factory Orthopedic Luxury Firm is part of the Mattresses test program at Consumer Reports.
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